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Sunken Arrow
 
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Cintifizzo
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Joined: 05 Mar 2003
Location: California
0. PostPosted: Mon Nov 24, 2003 5:27 pm    Post subject: Sunken Arrow Reply with quote

The Right arrow on my NEW Red Octane Metal Pad is sunken a little bit on the outer edge. It makes it far less responsive and it gets stuck very often. Stuck as in it would be as if I was standing on the right arrow and the light would stay on and it wouldn't respond. This is taking off 1/4 of my score and definetly dampening the fun-ness of it all. Should I give it back and get a new one? I think there is a 6 week warranty, and I've had it for only 3 days.

Warranty or open and try to fix it?
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Updated: Passed So Deep October 2, 2003
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diabloslayer469
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Joined: 15 Feb 2003
Location: Neo-Geo Land
1. PostPosted: Tue Nov 25, 2003 4:04 pm    Post subject: Reply with quote

You can open up an arrow panel and still keep the warranty. I did it with my pad (their old metal pad) and was able to have them replace it with a new one (In the e-mail I even told them that I opened up the pad and tried to fix it).
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Last edited by diabloslayer469 on Sat Mar 07, 2009 6:59 am, edited 1 time in total
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DDR4Newbie
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Joined: 14 Sep 2003
Location: Houma,LA
2. PostPosted: Tue Nov 25, 2003 4:28 pm    Post subject: Reply with quote

Try fixing it.If that dont work,send it to them.If they dont take it,retaliate in a mob.
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