MyMyBox Nexen/Blueshark/etc Official Thread

acezor · Posted: Tue May 01, 2007 10:19 am Post subject:

So uhh... http://s164.photobucket.com/albums/u29/nikkie324/

I called up mymybox, they said to send them some pictures of it because they didn't believe me when i said when i recieved the blueshark that it was bent. Called them up when I sent the pictures, he replied with a "What the f" and they said that they would send me another one, and that they would get fedex to pick it up on either last friday or monday ( yesterday ). They didn't pick it up and i've tried calling them yesterday and today with no answers. Any ideas?

This sucks because i was sure when i ordered mine nothing wrong would happen lol. GG
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yo..tis ace

Ghettobarney · Trick Member Joined: 21 Dec 2006 Location: Failing Pandy

Holy poopy wtf? Dude, who the hell shipped it? It's kinda ironic how the "Fragile" sticker is all messed. I don't really have any advice, but keep calling, they'll eventually pick up.
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OMG I BEETS MACKS 300!

zombiejesus9001 · Trick Member Joined: 05 Apr 2004

its not bent its advanced!

jamus_se · Posted: Tue May 01, 2007 4:39 pm Post subject:

I'm not quite sure what to advise except to keep calling - if you find a voice of reason, make sure that you get some sort of confirmation number that allows you to track who is coming and when.

Hope you will get out of MMB's endless cycle of customer service of doom (TM) soon. In the meantime, if you got your control box along with the pads, you might as well bang up the thing and test it out... then you get to have the option to say "don't send me a new one, I want my money back".

Best of luck and all that good jazz~
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Announcer: So, how does it feel like to finally have a male avatar?
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bobddr · Trick Member Joined: 04 Sep 2005

zombiejesus9001 · Trick Member Joined: 05 Apr 2004

yeh its your cpu try playing it on a ps2 if your ps2 happens to just stop working then i dunno

t0ni · Trick Member Joined: 01 Dec 2006

Im close to hit the buy button and buy my blueshark.

Hopefully it comes ok, but if it does not, where is this phone number I can call, and where is there wherehouse or store just in case. I will be pissed if they can fix any problems, if any arise.

trob xD · Trick Member Joined: 18 Jul 2006 Location: Ohio

bobddr · Trick Member Joined: 04 Sep 2005

zombiejesus9001 · Trick Member Joined: 05 Apr 2004

because the ammount of bad cases is not as great as the good cases ive heard more reports of people getting good pads then bad pads

it sucks that u and a few others got messed up pads but thats just how it goes when u buy stuff online compared to buying it from a store

acezor · Posted: Fri May 04, 2007 5:06 pm Post subject:

well i did finally get through to them the next day. the guy said he would call me back after he called fedex, and he did. he told me that fedex would pick it up the next day, which they did as well. He was actually really helpful this time and he said they already had a packed up blueshark to send me when they recieve the damaged one. So we'll see if this next one i get is good. >_<.
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yo..tis ace

jamus_se · Posted: Fri May 04, 2007 8:47 pm Post subject:

skinticket · Posted: Sun May 06, 2007 3:32 pm Post subject:

wow that is frick up man! holy crap.... I just finally got a response from mymybox. They said they just moved to a new location, and hired 2 more employees or something. They said they are going through peoples messages with pictures and fix everything up. Hopefully they are going to actually do something now.
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sup.

t0ni · Trick Member Joined: 01 Dec 2006

t0ni · Trick Member Joined: 01 Dec 2006

I emailed mymybox about the blueshark, asked them a couple quetions, heres the info if any are interested.

Q 1:How long does it take to build it and ship it if I live in southern
california?

A 1: We have 3inch blueshark metal pad in stock so you do not need to wait!

Q2: Do you guys ship the control box separately? because the pad is pretty
heavy.

A 2: We normally ship the control box separately since April 10 or so.
We are designing new metal pad protection and box. Once our new design box is
approved by fedex
and UPS, we are planing to ship out the metal pad and control box together.

Q 3: Also I heard that you guys moved and hired more people, will this improve
your "making" of sharks so they dont come messed up, and will your customer
service improve as well?

A 3: Due to many emails and phone calls, our company recently hired 3 more
staff for customer
service and sales. We will try to response our emails in 24 ~48 hours.

Our new MYMYBOX Online Department office is located in near by magic mountain
(Six Flags) in
Valencia. If you live in S. California. You might want to stop by our office
on weekdays
afternoon after setting up appointment. We will let you test the blueshark metal
pad before you
buy.

Now, lets hope their customer service improves. They say "I" can go and test the pad before I buy. I emailed them again saying if I can go and test it and buy it up front, so I save on shipping

but mainly is because if I go and test it, I know it will work, will keep in touch on what they say.

zombiejesus9001 · Trick Member Joined: 05 Apr 2004

nice that means u wont get messed up pads during the shipping process u can just drive over there and get it and to top it off if it somehow stops working u can just bring it back too

but yeh i never had problems with both of my bluesharks so from my personal experience and a few of my friends who got them i would say go for it

videoCWK · Trick Member Joined: 04 Jun 2006 Location: woh

jamus_se · Posted: Sun May 13, 2007 3:34 am Post subject:

t0ni · Trick Member Joined: 01 Dec 2006

This is it, heres my plan, go to six flags!!! then take a break and go buy my pad, then go back to six flags and go home. Here is what MMB said.

If you come in directly and test out the pad, you may buy it without the hassle
of shipping. You
may come by to test the pad any time during the week Monday-Friday around
1:00PM-6:00PM. The best
time would be around 1:00PM.

Our adress is located in the Valencia industrial center

Mymybox
27825 Ave Hopkins #4
Valencia CA, 91355

If you have any questions about getting here please contact us at 213-291-8789

Sweet!!! I save on shipping w00t.

bobddr · Trick Member Joined: 04 Sep 2005

I actually spoke with MMB today - after five months of trying to contact them! It's true - they respond at around 5pm EST (and not at any other time apparently). The guy on the phone was very responsive and spoke English fine. Here's hoping it works out - he said he'd speak to a 'specialist' about my bar bending the pad, and for me to call back.